Any article purchased online can be exchanged within 7-10 days of delivery. The article must not be used, torn, worn, or altered and must be in its original packaging, with all tags and labels intact. Items without the original invoice will not be exchanged. Online purchases cannot be returned or refunded.
Exchange & Return Procedure
To process your exchange, simply email or call our customer care with your order number and our representative will help you through the procedure. An order can only be canceled before it has been processed. After the order has been shipped, our exchange policy applies.
One-Sided Delivery charges will be paid by the Customer on revised delivery of exchange/return item. You just need to pack the product in its box without mentioning any address details, our Courier Rider will pick the previous delivered item (that needed to be exchanged) and give you the new delivery. (Now here you need to pay DC only). In this way, Dar-ul-Qumash will bear the other-sided DC on exchange items.
A credit Voucher will be issued with 2 months validity in case you’re unable to choose a product in exchange. No returns/exchanges will be done for collection on Sale or Discount Voucher